Job Description
The HCM Analyst - Employee Experience is responsible for working hands-on with functional recruiting, learning, performance, and experience partners to evaluate and implement valuable and viable technology solutions. This will involve detailed resource coordination with software vendors and ArcBest Technology developers, in addition to performing configuration in Workday, Avature, Skillsoft, ServiceNow, and other software. The HCM Analyst - Employee Experience will work in an agile environment and lead the cross-functional execution of projects within the given program increment (PI).
The HCM Analyst - Employee Experience is responsible for working hands-on with functional recruiting, learning, performance, and experience partners to evaluate and implement valuable and viable technology solutions. This will involve detailed resource coordination with software vendors and ArcBest Technology developers, in addition to performing configuration in Workday, Avature, Skillsoft, ServiceNow, and other software. The HCM Analyst - Employee Experience will work in an agile environment and lead the cross-functional execution of projects within the given program increment (PI).
Responsibilities
- Manipulate and load medium to high risk data.
- Other duties and projects, as assigned.
- Configure medium risk functionality.
- Facilitate change management activities.
- Document requirements, user stories, and tasks.
- Maintain confidentiality with highly sensitive information.
- Plan the completion of cross-functional work.
- Document standard operating procedures.
- Estimate project size and scope with a high degree of confidence.
- Review and test new features during each software release cycle.
- Communicate effectively with software vendors, developers, and stakeholders.
- Facilitate feature research for medium risk features.
- Independently analyze problems and present solution options.
- Continuously learn about the end-user experiences to drive improvements.
- Lead cross-functional execution of objectives in the given PI.
Requirements
Education:
- Bachelor's Degree in information systems, product management, business, human resources, or related field, required
- Bachelor's Degree in information systems, preferred
- Strong experience may be considered in lieu of formal education.
- Experience in recruiting, learning, performance, or related product administration, preferred
- High comfort level with any technology, required
- Proficient in Microsoft Office Suite, including Teams, required
- Proficient with agile planning tools like Azure, Miro, etc, preferred
- Advanced Certificate - Avature Subject Matter Expert Certification (for recruiting area) within 1-1/2 Yrs, required
- Accuracy and Attention to Detail
- Customer Focus
- Communicating for Impact
- Human Resource Management Application
- Knowledge of Organization
- Managing Multiple Priorities
Other Details
Work Hours:
- Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
- Minimal (0%-25%) Occasional travel required.
- This is a salary position paid biweekly.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
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