ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. With services provided by less-than-truckload carrier, ABF Freight, third-party logistics provider, MoLo, and innovative technology firm, ArcBest Technologies, we are fully equipped to deliver knowledge, expertise, and a can-do attitude with every shipment and supply chain solution.
Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.
Currently, we are looking for the next Planning Coordinator I - Managed Operations to join the ArcBest team. The Planning Coordinator I executes Managed Operations services/analyses for ArcBest customers and service providers based on agreed upon business rules, through the use of our Transportation Management Software (TMS) platform. This position supports all customer needs for data and shipment management including performing data analyses to determine and pro-actively address inefficiencies, delivering dynamic transportation and logistics solutions that support the needs of the customer focusing heavily on lead times, visibility, transportation costs, and available carrier capacity, and offering special project support in order to continually integrate and update providers and vendors in the TMS. The Planning Coordinator I collaborates with various ArcBest divisions to identify root causes and initiate process improvements as well as executes any and all supply chain needs to support the objectives of the customer and ArcBest.
Your contribution may include:
As the next Planning Coordinator I - Managed Operations, you will be a member of the ArcBest team. Work schedule: Generally, 8:00 am – 5:00 pm with occasional irregular hours depending on workload.
Ready to apply? Before doing so, please make sure you meet the minimum requirements:
Education
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
ArcBest and its Subsidiaries are Equal Opportunity Employers. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate illegal discrimination or harassment of any kind, including discrimination or harassment based on: race, color, religion, age (40 or older), disability, protected veteran or military status, sex (including pregnancy, gender identity, or sexual orientation) national origin, union activity, genetic information, or any other characteristic protected by law. Examples of illegal discrimination or harassment include derogatory comments based on racial or ethnic characteristics and unwelcome sexual advances. The Company has a written policy prohibiting discrimination, including sexual harassment, with which all Directors, officers, employees, representatives, agents, sub-contractors, vendors, and suppliers are required to comply.
If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.
Wanting to join the ArcBest team? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.
Currently, we are looking for the next Planning Coordinator I - Managed Operations to join the ArcBest team. The Planning Coordinator I executes Managed Operations services/analyses for ArcBest customers and service providers based on agreed upon business rules, through the use of our Transportation Management Software (TMS) platform. This position supports all customer needs for data and shipment management including performing data analyses to determine and pro-actively address inefficiencies, delivering dynamic transportation and logistics solutions that support the needs of the customer focusing heavily on lead times, visibility, transportation costs, and available carrier capacity, and offering special project support in order to continually integrate and update providers and vendors in the TMS. The Planning Coordinator I collaborates with various ArcBest divisions to identify root causes and initiate process improvements as well as executes any and all supply chain needs to support the objectives of the customer and ArcBest.
Your contribution may include:
- Serve as the voice of the Managed Operations customer inside ArcBest.
- Support and execute pre-defined Managed Transportation solutions using the TMS software platform that helps customers become more efficient.
- Serve as the liaison between the customer and their providers/vendors/carriers to execute and support logistics needs in the TMS.
- Serve as the liaison for Managed Operations while collaborating with departments to resolve difficulties that impact numerous parties.
- Implement problem solving solutions to ensure accurate and timely invoicing to customers and payments to carriers.
- Perform in-depth analyses on financial and operational reporting for Managed Operations.
- Develop a comprehensive understanding of customer’s unique needs, aiding in the procurement and onboarding process for new vendors, suppliers, and carriers.
- Maintain documentation of all customer TMS processes and business rules to ensure continuity.
- Monitor (track and trace) customers’ shipments/loads while also effectively managing carrier relationships.
- Provide internal communications related to key performance metrics, program updates, TMS implementation needs, vendor integration, and on-going technical solution information.
- Create innovative ways to execute supply chain objectives more efficiently through the TMS platform.
- Manage daily activities for numerous accounts and requests from internal and external customers to ensure all special requirements are met.
- Grow profitable revenue for ArcBest through our different service offerings.
- Build, develop, and grow all internal business relationships vital to the success of revenue growth and customer experience.
- Display a sense of urgency, ability to work under pressure, with attention to detail.
- React effectively to customer and carrier demands and deadlines.
- Improve quality, productivity, and effectiveness through the quality process.
- Other duties and projects, as assigned.
As the next Planning Coordinator I - Managed Operations, you will be a member of the ArcBest team. Work schedule: Generally, 8:00 am – 5:00 pm with occasional irregular hours depending on workload.
Ready to apply? Before doing so, please make sure you meet the minimum requirements:
Education
- Bachelor's Degree
- Experience will be considered in lieu of formal education
- Logistics experience, preferred.
- Proficient in Microsoft Office Suite Required
- Database and Transportation Management systems experience Preferred
- Proven ability to learn new systems quickly.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
ArcBest and its Subsidiaries are Equal Opportunity Employers. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate illegal discrimination or harassment of any kind, including discrimination or harassment based on: race, color, religion, age (40 or older), disability, protected veteran or military status, sex (including pregnancy, gender identity, or sexual orientation) national origin, union activity, genetic information, or any other characteristic protected by law. Examples of illegal discrimination or harassment include derogatory comments based on racial or ethnic characteristics and unwelcome sexual advances. The Company has a written policy prohibiting discrimination, including sexual harassment, with which all Directors, officers, employees, representatives, agents, sub-contractors, vendors, and suppliers are required to comply.
If you require accommodation in the application process, please contact arcbhr@arcb.com or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.
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