Job Description
Supervisor's Assistant - Canada work to assist and support operations management in the oversight and directing of dock, street, and yard employees. This position supports service center personnel in solving problems and delivering innovative solutions to customers as well as works with management to meet all service center operations and sales goals.
Supervisor's Assistant - Canada work to assist and support operations management in the oversight and directing of dock, street, and yard employees. This position supports service center personnel in solving problems and delivering innovative solutions to customers as well as works with management to meet all service center operations and sales goals.
Responsibilities
- Perform collections, billing, appointment scheduling, OS&D, and various other administrative functions.
- Assist leadership to motivate, counsel, and coach employees.
- Apply contractual rules to union employees and maintain employee relations with input and support of Service Center Manager.
- Communicate with supervisory personnel on service center issues.
- Aid in monitoring operations, improving profitability and growing revenue.
- Work with the Regional Maintenance Manager to facilitate equipment maintenance and repairs.
- Ensure security, maintenance, and upkeep of service center.
- Enforce process compliance according to company policy and continually apply the quality process.
- Maintain a positive attitude in a fast-paced environment.
- Work in a team setting to accomplish departmental goals.
- Stand in for an absent supervisor, as needed.
- Other duties and projects, as assigned.
Requirements
- Bachelor's Degree, preferred
- Experience will be considered in lieu of formal education.
- Prior experience in transportation and/or supervisory experience, preferred
- Proficient in Microsoft Office Suite.
- Decision Making and Critical Thinking
- Initiative
- Managing Multiple Priorities
- Mentoring Others
- Process Management
- Service Center Operation and Maintenance
- Transportation Safety
Other Details
- Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
- Minimal (0%-25%)
- This is a salary position paid biweekly.
- Variable compensation is included.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
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