Job Description
The Revenue Control Specialist I is responsible for applying internal control processes to receivables for multiple ArcBest companies.
The Revenue Control Specialist I is responsible for applying internal control processes to receivables for multiple ArcBest companies.
Responsibilities
- Apply and balance payments received from customers timely and accurately.
- Report daily cash figures.
- Correct misapplied payments and process intercompany transfers.
- Process refunds to customers for overpayments.
- Handle returned refund checks.
- Reset archived pros due to corrections or claims.
- Handle daily and monthly balancing reports.
- Review and approve revenue reduction requests.
- Adjust receivables manually, when needed.
- Resolve issues with internal and external customers.
- Maintain a positive attitude and high level of customer service with both internal and external customers.
- Work in a team setting to accomplish department goals.
- Other duties and projects, as assigned.
Requirements
Education:
- Bachelor's Degree, preferred
- Equivalent experience will be considered in lieu of formal education.
- Prior experience in freight receivables and invoicing, preferred
- Proficient in Microsoft Office Suite with a focus in Excel. Proficient in Ten Key.
- Accuracy and Attention to Detail
- Effective Communications
- Financial Services Management
- Flexibility and Adaptability
- Information Capture
- Managing Multiple Priorities
- Problem Solving
- Relationship Management
Other Details
Work Hours:
- Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
- This is an hourly position paid biweekly.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
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