Job Description
This position creates and implements complex supply chain solutions on behalf of ArcBest customers that span various transportation modes and include logistics and technology capabilities across all business units of ArcBest. The Project Manager I - Solutions Development also supports customer needs to create solutions that add value and drive desired results given overall customer supply chain strategies. Maintain momentum despite tight deadlines and resource constraints. The Project Manager I - Solutions Development strengthens customer relationships by enabling ArcBest to be a single-source provider of transportation and supply chain related needs and consulting. This position manages customer solutions projects and provides subject matter expertise.
This position creates and implements complex supply chain solutions on behalf of ArcBest customers that span various transportation modes and include logistics and technology capabilities across all business units of ArcBest. The Project Manager I - Solutions Development also supports customer needs to create solutions that add value and drive desired results given overall customer supply chain strategies. Maintain momentum despite tight deadlines and resource constraints. The Project Manager I - Solutions Development strengthens customer relationships by enabling ArcBest to be a single-source provider of transportation and supply chain related needs and consulting. This position manages customer solutions projects and provides subject matter expertise.
Responsibilities
- Grow and maintain expert knowledge of and continually train on all supply chain services ArcBest subsidiaries offer both domestically and internationally.
- Ensure quality results in solution execution through coordination across business units.
- Provide clear and concise project and solution definition, scope, action plans, and communication of including schedule and design.
- Acquire team resources and coordinate team efforts in order to deliver results on projects/processes.
- Develop a comprehensive understanding of customer business models and their unique challenges to growth within their own marketplace
- Recommend solutions to position the products and services of ArcBest.
- Review and define customer requirements through discovery processes in collaboration with the sales team.
- Build, develop, and grow internal business relationships vital to the success of increasing revenue growth and customer experience across the enterprise.
- Determine the optimal course of action with regard to solution design, implementation plans and manage project to ensure goals are achieved efficiently and timely.
- Develop formal project plans, proposals, and communications, as necessary given customer requirements and expectations.
- Develop solutions designed to meet requirements of various departments, customers, and ArcBest subsidiary companies.
- Design, develop and implement solutions that enable customers to more efficiently execute their supply chain goals.
- Other duties and projects, as assigned.
- Maintain momentum despite tight deadlines and resource constraints.
- Maintain a positive attitude in a highly intense environment.
- Research and further knowledge of supply chain solutions and best business practices.
- Work and contribute in a team setting to accomplish overall department and individual goals.
- Regularly monitor projects and exercise judgment to ensure productivity and cost-effectiveness.
- Exercise judgment in regards to solution compliance and profitability.
Requirements
Education:
- Bachelor's Degree in business or engineering, preferred
- Equivalent, relevant experience with portfolio demonstrating past work will be considered.
- 2 years relevant industry experience, preferred
- Demonstration of proficiency with supply chain related topics, relevant internships and applied school projects will be considered.
- Proficient in Microsoft Office Suite.
- Ability to learn new systems quickly.
- Proficiency with computers models and computer generated reports.
- Active Learning
- Analytical Thinking
- Customer Focus
- Effective Communications
- Managing Multiple Priorities
- Project Management
- Relationship Management
- Supply Chain Management
Other Details
Work Hours:
- Generally 8:00 am - 5:00 pm with additional irregular hours depending on project deadlines and workload.
- This is a salary position paid biweekly.
- Variable compensation is included.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
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