Job Description
The Human Resources (HR) Background Investigator performs background investigations utilizing all current methods of communication with applicants, previous employers, employment verification vendors, references, and others as listed on employment applications and from other sources, requiring extensive contact with company personnel and offices in the field. This position also assists in other HR functions, as needed.
The Human Resources (HR) Background Investigator performs background investigations utilizing all current methods of communication with applicants, previous employers, employment verification vendors, references, and others as listed on employment applications and from other sources, requiring extensive contact with company personnel and offices in the field. This position also assists in other HR functions, as needed.
Responsibilities
- Prioritize work to assist in meeting hiring needs and goals.
- Collaborate extensively with recruiters and hiring managers.
- Review documents and files for accuracy and regulatory compliance with high attention to detail.
- Understand and utilize the various background related regulations such as DOT regulations for driver applicants, the Fair Credit Reporting Act, various ban-the-box laws, etc.
- Effectively utilize the Avature application program and the ABF Background Review program to properly document and maintain regulatory compliance regarding the background process.
- Strong working knowledge of Microsoft Office applications such as Excel and Word that are used to maintain information and to communicate with applicants when written correspondence is required.
- Utilize various internet applications and tools, gathering information from employment verification vendors and providers of pre-employment reports such as Motor Vehicle Reports, Criminal Reports, DOT Safety Performance Reports, DOT Clearinghouse Queries, The Work Number reports, etc.
- Perform extensive telephone, email, and texting work contacting previous employers, applicants, references, and other sources of information.
- Other duties and projects, as assigned.
- Work in a team setting to accomplish department goals.
- Maintain a professional and positive attitude, along with a sense of urgency, in a highly intense and competitive hiring environment.
- Assist in other Human Resources functions, as needed.
- Utilize standard office equipment to obtain required information.
- Scan and index documents into Human Resources' imaging system.
Requirements
Education:
- Bachelor's Degree, preferred
- Clerical experience, preferred
- Proficient in Microsoft Office Suite.
- Professional phone etiquette and data entry skills.
- Accuracy and Attention to Detail
- Effective Communications
- Flexibility and Adaptability
- HR: Policies, Standards and Procedures
- Interpersonal Relationships
- Managing Multiple Priorities
- Producing Results
Other Details
Work Hours:
- Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
- This is an hourly position paid biweekly.
About Us
ArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight, our truckload service MoLo, and our expedite fleet, Panther Premium Logistics. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
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