Job Description
The Computer Room Operator's primary responsibility is to monitor computers and operate peripheral equipment such as consoles, printers, and tape drives, move data offsite for disaster recovery, and assure that all systems are available and stable. This position monitors building systems and notifies responsible parties in case of failure during off-hours, holidays, and weekends.
The Computer Room Operator's primary responsibility is to monitor computers and operate peripheral equipment such as consoles, printers, and tape drives, move data offsite for disaster recovery, and assure that all systems are available and stable. This position monitors building systems and notifies responsible parties in case of failure during off-hours, holidays, and weekends.
Responsibilities
- Monitor building systems in the corporate headquarters (fire suppression, power, HVAC) and take appropriate action in emergencies.
- Assist programming staff with abends.
- Operate the system printers including but not limited to the mainframe line printers, document printers, and check printers.
- Monitor the production batch job queue and resolve problems with scheduled jobs.
- Mount tapes and other storage devices, remove them and prepare them for offsite transportation.
- Other duties and projects, as assigned.
- Monitor system consoles and respond to system requests and errors in accordance with established guidelines and operating procedures.
- Monitor nightly backups of disaster recovery data and ensure all data is transported offsite in a safe and timely manner.
Requirements
Education:
- Bachelor's Degree in Information Systems or relevant field, preferred
- 1 year experience in a related field, preferred
- Proficient in Microsoft Office Suite, required
- Accuracy and Attention to Detail
- Confidentiality
- Effective Communications
- Knowledge of Organization
- Mainframe Software and Utilities
- Problem Solving
- Producing Results
- Service Excellence
Other Details
Work Hours:
- Work hours vary based on scheduling. Service is provided 24/7/365. You will either work a set night shift from 6pm-3am M-F, or a night shift from 6pm-6am rotating every two weeks from Fri-Sun and Mon-Thurs.
- This is a salary position paid biweekly.
About Us
ArcBest Technologies, ArcBest's tech and innovation team, provides custom-built solutions and leading-edge technologies that help our customers successfully navigate the complex supply chain landscape. The team is made up of highly engaged, creative tech and analytics professionals who create smart solutions that help keep the global supply chain moving.
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