Job Description
The ABF Business Development Representative I is responsible for prospecting, growing and maintaining profitable ABF Freight business by selling and marketing ABF Freight's services to customers in assigned territory.
The ABF Business Development Representative I is responsible for prospecting, growing and maintaining profitable ABF Freight business by selling and marketing ABF Freight's services to customers in assigned territory.
Responsibilities
- Communicate frequently with customers, front-line management, and various ABF Freight and ArcBest departments by phone and other means to establish service packages and resolve problems in order to win business.
- Responsible for account development and profitable revenue growth among an assigned list of accounts and newly solicited and found customers.
- Find, build, produce and win profitable business in multiple services provided by the enterprise.
- Perform sales duties in a specific geographic area from a General Office workstation.
- Other duties and projects, as assigned.
- Able to travel, as needed.
- Work in a team setting to accomplish department goals.
- Maintain a positive attitude in a highly intense environment.
- Complete itinerary and call report as required by company guidelines and IRS regulations.
- Complete monthly sales audit reports and expense reports, as company guidelines require.
- Maintain account information for territories in the company's database
- Assist in the collection process and cargo claim prevention, as needed.
- Negotiate service requirements and prices to create service solutions for customers' unique business problems and initiate pricing which wins business.
- Develop sales strategies, make sales calls, identify customer needs, build value and make presentations to assigned customers to produce profitable business for the enterprise.
Requirements
Education:
- Bachelor's Degree, preferred
- Experience will be considered in lieu of formal education
- 2 years sales account management experience, preferred
- Prior experience in the transportation industry, preferred
- Proficient in Microsoft Office Suite, required
- Knowledge of the transportation industry, business solutions, competitors and decision makers, required
- Knowledge of ABF Freight policies, procedures, services, service capabilities and computer systems, required
- Addressing Customer Needs
- Cross-Selling
- Negotiating
- Perseverance and Follow-Through
- Problem Solving
- Relationship Management
- Sales Closing and Agreements
- Selling
Other Details
Work Hours:
- Generally Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.
- This is a hourly position paid weekly.
- Variable compensation is included.
About Us
ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
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