Job Description
The Shipment Research Validation Analyst inspects shipments, ensures the freight bill descriptions and applied NMFC items are correct, and ensures that the correct published tariff/rate charge is applied to the customer freight bill. This position manages the local SRV reweigh program including the training of forklift operators in the reweigh process and the maintenance of equipment to ensure a high rate of shipments are reweighed.
The Shipment Research Validation Analyst inspects shipments, ensures the freight bill descriptions and applied NMFC items are correct, and ensures that the correct published tariff/rate charge is applied to the customer freight bill. This position manages the local SRV reweigh program including the training of forklift operators in the reweigh process and the maintenance of equipment to ensure a high rate of shipments are reweighed.
Responsibilities
- Other duties and projects, as assigned.
- Work in a team setting to accomplish department goals.
- Maintain a positive attitude in a highly intense environment.
- Promote the SRV reweigh program at the local distribution center and assigned end of line service centers, and take action to ensure reweigh frequencies are at or above goals set by SRV Management.
- Train and educate service center personnel concerning proper reweigh procedures.
- Check and maintain all Shipment Research Validation (SRV) equipment.
- Inspect shipments and provide complete and accurate documentation for proper corrections to freight bills.
Requirements
Education:
- Bachelor's Degree, preferred
- Previous experience in Service Center operations, preferred
- Proficient in Microsoft Office Suite, preferred
- Understanding of ABF tariff rules and applications, preferred
- Understanding of ABF Pricing policies and procedures, preferred
- Understanding of the NMFC Classification and their rules and application, preferred
- Understanding of the Service Center operations, required
- Understanding of scale and dock tablet operations and use, required
- Solid research and analysis skills, required
- Accuracy and Attention to Detail
- Analytical Thinking
- Coaching Others
- Conflict Management
- Managing Multiple Priorities
- Problem Solving
- Relationship Management
- Teamwork
Other Details
Work Hours:
- Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
- Minimal (0%-25%)
- This is a hourly position paid weekly.
- Variable compensation is included.
Benefits
- Competitive Wages
- Excellent health, dental, and vision benefits
- Opportunity to participate in a company sponsored 401K
- Vacation eligibility during the first year!
ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
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