Job Description
The Shipment Research Validation Analyst inspects shipments, ensures the freight bill descriptions and applied NMFC items are correct, and ensures that the correct published tariff/rate charge is applied to the customer freight bill. This position manages the local SRV reweigh program including the training of forklift operators in the reweigh process and the maintenance of equipment to ensure a high rate of shipments are reweighed.
The Shipment Research Validation Analyst inspects shipments, ensures the freight bill descriptions and applied NMFC items are correct, and ensures that the correct published tariff/rate charge is applied to the customer freight bill. This position manages the local SRV reweigh program including the training of forklift operators in the reweigh process and the maintenance of equipment to ensure a high rate of shipments are reweighed.
Responsibilities
- Inspect shipments and provide complete and accurate documentation for proper corrections to freight bills.
- Check and maintain all Shipment Research Validation (SRV) equipment.
- Train and educate service center personnel concerning proper reweigh procedures.
- Promote the SRV reweigh program at the local distribution center and assigned end of line service centers, and take action to ensure reweigh frequencies are at or above goals set by SRV Management.
- Maintain a positive attitude in a highly intense environment.
- Work in a team setting to accomplish department goals.
- Other duties and projects, as assigned.
Requirements
Education:
- Bachelor's Degree, preferred
- Previous experience in Service Center operations, preferred
- Proficient in Microsoft Office Suite, preferred
- Understanding of ABF tariff rules and applications, preferred
- Understanding of ABF Pricing policies and procedures, preferred
- Understanding of the NMFC Classification and their rules and application, preferred
- Understanding of the Service Center operations, required
- Understanding of scale and dock tablet operations and use, required
- Solid research and analysis skills, required
- Accuracy and Attention to Detail
- Analytical Thinking
- Coaching Others
- Conflict Management
- Managing Multiple Priorities
- Problem Solving
- Relationship Management
- Teamwork
Other Details
Work Hours:
- Work hours vary based on scheduling to provide market coverage during normal business hours. Service is provided 24/7/365.
- Minimal (0%-25%)
- This is a hourly position paid weekly.
- Variable compensation is included.
About Us
ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.
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